One of the common reasons to get a hosting server of your own is the fact you will have complete control over the software environment and you'll be able to install anything you wish. This will enable you to run applications that require particular software to be present on the machine, which isn't possible with a shared hosting server in which you'll be able to install software only within the account, but not on a root level. In case you are not very familiar with this type of matters, nonetheless, you might face problems since managing a server of your own differs from managing a regular shared hosting account. In this light, we offer an upgrade with our server plans called Installation & Troubleshooting, hence our administrators can easily take care of a variety of tasks that should be carried out or can resolve various problems that you could encounter.

Installation and Troubleshooting in VPS Servers

You are able to add the upgrade with several mouse clicks whenever you require it and regardless of the VPS servers plan which you have picked. This may be done either during the order procedure when you think that you'll need help from the very beginning or later on from the virtual private server billing Control Panel in case you have difficulties with any application on the machine. Our competent admins can easily set up or troubleshoot any application for you in a very timely matter. The Installation & Troubleshooting upgrade includes sixty minutes of custom work and you could use it at any time. The vast majority of tasks take less than that, so the remaining time will be available for the future and you shall be able to see it within the billing CP constantly. You are able to use the upgrade as a standalone service or on top of the thirty minutes of custom work which are a part of our Managed Services upgrade.

Installation and Troubleshooting in Dedicated Servers

You'll be able to add the upgrade to any one of the dedicated servers that we offer at any time that you need it. If you need any custom work from our admins just after your web server is prepared, you'll be able to get the upgrade during the server signup procedure, or when you need something to be performed later on, you could add the upgrade from your billing CP. The Installation & Troubleshooting service offers sixty minutes of work from our admins on your hosting server, so in case you encounter any difficulties to install a third-party software or some application gives errors and doesn't work the way it ought to, our experts can assist you in a very timely manner. If a task takes less than 60 minutes, the remaining time shall be available for future tasks and you will be able to see it in the billing area. This upgrade is suitable in case you don't have a lot of experience with managing a server or if you use our Managed Services upgrade, but you run out of the 30 min custom work it includes.