There are plenty of web hosting providers on the market today, yet the majority of them are resellers who have minimal resources, especially in terms of support. One of the ways to distinguish them is the option to contact the company over the telephone. The type of support that you will get via this particular method of communication will vary depending on the supplier - some provide you with expert telephone support, others offer basic and customer support only because some issues are more time-consuming and it's faster and easier to be resolved through a ticket, especially when the situation has to be escalated. Still, it's good to find that you can contact your hosting supplier because there're lots of small-scale problems that can be resolved effectively and in a timely manner through a call, not mentioning that you'll be able to get additional info about the services before you become a customer.

Phone Support in Web Hosting

As we have live phone support 14 hours every day, you have the option to get in touch with us and talk to one of our customer support agents to find out more about the Linux web hosting plans that we offer and make sure that our servers match the system requirements for your web sites before purchasing anything. For your benefit, we have telephone numbers on three different continents so you are able to call the one closer to you - in the USA, the UK or Australia. In case you are already an existing customer, you'll be able to call about general and billing matters, or even about some technical issues. If the trouble is strictly technical or it requires longer time to investigate, you'll have to employ our ticketing system, which will enable both you and our technical support crew to track the information provided by either side.

Phone Support in Semi-dedicated Servers

We offer live telephone support 14 hours daily as a part of the support services for every single semi-dedicated server plan that we supply. As some issues are more difficult and time-consuming, you may have to open a support ticket if you experience such a problem, still for all the billing, general or small-scale technical issues you can always call us and we'll help you immediately to save you the time you will need to spend on creating a ticket. Even if you do not have an account yet, you're able to find out if you can host your websites on our high-tech cloud platform or you'll be able to get any other general information about our semi-dedicated services. We have local numbers in the U.S.A., Great Britain and Australia as well as a worldwide number, so you're able to call the one that is closer to your location.