Phone Support in Web Hosting
As we have live phone support 14 hours every day, you have the option to get in touch with us and talk to one of our customer support agents to find out more about the Linux web hosting plans that we offer and make sure that our servers match the system requirements for your web sites before purchasing anything. For your benefit, we have telephone numbers on three different continents so you are able to call the one closer to you - in the USA, the UK or Australia. In case you are already an existing customer, you'll be able to call about general and billing matters, or even about some technical issues. If the trouble is strictly technical or it requires longer time to investigate, you'll have to employ our ticketing system, which will enable both you and our technical support crew to track the information provided by either side.
Phone Support in Semi-dedicated Servers
We offer live telephone support 14 hours daily as a part of the support services for every single semi-dedicated server plan that we supply. As some issues are more difficult and time-consuming, you may have to open a support ticket if you experience such a problem, still for all the billing, general or small-scale technical issues you can always call us and we'll help you immediately to save you the time you will need to spend on creating a ticket. Even if you do not have an account yet, you're able to find out if you can host your websites on our high-tech cloud platform or you'll be able to get any other general information about our semi-dedicated services. We have local numbers in the U.S.A., Great Britain and Australia as well as a worldwide number, so you're able to call the one that is closer to your location.